I’m delighted to announce the launch of the redesigned JISC Collections website!

The team has worked hard on this for 18 months and we’re excited to bring it to everyone’s attention, as it represents some of our finest work to date.

JISC Collections brings a great variety of digital content to the academic market. These resources are now sold in a marketplace that brings publishers and end-users together.

Here’s a brief list of highlights:

• A hugely improved and useable catalogue, with filters and sorting
• A very bespoke basket and checkout process
• Many business processes, invoicing and reporting brought online and integrated
• Customers can now manage their subscriptions and account online
• Categorised news and events and a smarter search
• A very powerful and flexible CMS in EPiServer

This project has certainly provided us with a challenge, but one I think we’ve met brilliantly. Here’s why…

Continue reading “New website launch: JISC Collections”

I attended the Local by Social event last week, which was inspired by a recent NESTA pamphlet of the same name. The event brought together people who work in local government and social innovators to discuss what impact social media and social networking can have in realising what has been dubbed public services 2.0.

I don’t work in local government, nor am I a social innovator, but I find the subject fascinating as both a citizen and someone who has worked in social media and digital service design for years. These are my reflections on the day.

Continue reading “Reflections on Local by Social and what needs to happen now”

It seems to be the perennial question for clients: should I reveal my budget?

My answer is a most definite YES, and here’s why.

Continue reading “Why clients should reveal their budgets”

The two main political parties have both made use of digital media to launch their manifestos. Are we talking grade A gimmickry, or is something of value being added?
Continue reading “The digital manifestos reviewed”

Six by Tc7

For the uninitiated, Aggers is the nickname of Jonathan Agnew, a stalwart of Test Match Special on the Beeb. As a lover of test cricket and a long-suffering England fan, I have been enjoying following Aggers on Twitter (@aggerscricket) during the current winter series in South Africa. Not only does he keep me updated on the score, but he knows how to banter – a fine twitterer if ever there was one.

But what I particularly like is the instantaneousness that Twitter gives you of something you can’t get elsewhere. Take an Aggers tweet from this morning:

Strauss press conference. “Test won’t last 5 days” http://twitpic.com/xwfkg

Here we have it, the thoughts of the England captain and a photo from the press conference, published ahead of its appearance in other media, even in the age of 24 hour news.

Continue reading “Aggers offers real-time appeal”

“The Net interprets censorship as damage and routes around it.”
John Gilmore

It’s been a pretty intense week so far in what Newsnight calls “cyberspace”.

From BBC News:

When is a secret not a secret? When it’s on Twitter.
An injunction served on the Guardian and at least one other national newspaper, was meant to stop the papers reporting that the MP Paul Farrelly, had tabled a Parliamentary question about the oil traders Trafigura and its solicitors Carter-Ruck. And it succeeded – up to a point.
…
The social networking site Twitter, was soon awash with posts deploring a threat to media freedom and the reporting of Parliament.

What Trafigura and Carter-Ruck have been a victim of this week, is the combined effect of the internet interpreting censorship as damage (and routing around it), with the Streisand effect

Continue reading “Mrs Focker and internet damage”

Google have recently launched a new tool which allows any user to add a comment to any page on your website. Yes, you heard that right… ANY user can comment on ANY page on your site and Google don’t give you an “off” button if you don’t like it.

It’s called Sidewiki and it is a plug-in for the Google Toolbar. On the Google blog, Sidewiki is promoted as a tool where all users can add “their knowledge along the way”. But it’s already clear that brands are not seeing things quite the same way…

Continue reading “Google’s new Sidewiki kicks up a storm”

Picture by Jacob Botter

I recently debated this question with some exciting Brighton digital businesses via the MDHub 100 network.

So what do I think the answer is?

Continue reading “Is today’s economy the “new normal”?”

More and more of our clients at Cubeworks want to understand how they can use social media and especially Twitter. It might not be the right move for their business just yet, but with all the Twitter buzz in the air, they don’t want to be missing out.

Many a social media/web consultant has blogged in recent time about the benefits and pitfalls of Twitter for business, and I had formulated my own thoughts. Well… just as I sat down to finish my post, I discovered Twitter had put me out of my misery with their fantastic, shiny new business guide entitled “Twitter 101“.

Continue reading “Making sense of Twitter for business”

Recently here at Cubeworks we have undertaken in-depth website audits for two not-for-profit organisations.

Audits? “Yawn”, I hear you cry!

However, these audits have proven to be invaluable in enabling our clients to assess how their sites are performing against their business goals.

Continue reading “Website audit: How healthy is your website?”